ABOUT US

DrAir is an air-conditioning services provider since 2016.

This business started when us as an ordinary person having an air conditioner at home but worries arise when our air conditioner is not working. What we worried at first has a few different points; where can we find a good technician to help us in fixing our air-conditioner? How much would they charge us after having our air conditioner fixed from hot to cold?

Last but not least, how can we find a trustable technician who is giving us the “worry-free” has allowed them to work in our privacy area? We are same as you, we were you, is just that we have put an extra effort for us to have the above issues solved so that we all can share the services we desired for long.

doktor air aircon service technician team

Dr Air Aircon Professional Service

PROFESSIONAL

We have a decent team of highly-qualified service engineers who are efficient, punctual and hygiene-oriented professionals. With our many years of experience, we aim to deliver reliable 24-hour aircon services in KL.

Dr Air Aircon Trustable Service

TRUSTABLE

We value responsibility and integrity above everything else, which is reflected in every stage, from customer relations all the way to on-site maintenance. You can trust us to provide 24-hour aircon services without compromising on quality.

Dr Air Aircon Transparent Service

TRANSPARENT

With us, you never have to worry about hidden charges. Our rates are reasonable according to the market value of aircon services in Kuala Lumpur, and we are very transparent about our pricing. What we quote is what you get.

OUR CORE PHILOSOPHY

Our company’s philosophy is never changed no matter what, customers are always first, we will not by any chance in wasting our customers’ valuable time. We will ensure our process is the quickest, less waiting time, and our service is to make sure our customers will not get any headache on their air conditioner’s area.

 

WHY CHOOSE US

we are so concern about our technicians’ quality. Our daily routines are to make sure our technicians share our core philosophy on serving every customer. We are not only sharing the same philosophy, but we also behave the same towards everyone, but we are also professional, we behave professionally, and we look professionally.

Not only quality we concerned on our technicians. Safety is also our top priority in giving training to our technicians when they are outside serving our customers. We ensure we do enough safety works before we work on every air conditioners.

Thirdly, we are very strict with our service pricing to customers. Our policy is strictly no hidden nor extra charges to customers. Our pricing is listed based on the calculation of our transport, labour, cost of the product, and the cost of time. Believe us with all these calculation, we are always less than the market price.

Doktor Air
4.0
Based on 19 reviews
powered by Google
Belle Suhaimi
Belle Suhaimi
12:24 01 Sep 20
The service guys was very quick with their work. One of the rep mistakenly booked my appointment but get it done on the... same day.Job was done efficiently,and clean.Will book again to service other aircond.read more
Tim Yeo
Tim Yeo
03:45 14 Aug 20
Previously I rated poorly as I was unhappy with the previous technician. Now with the new technician, he is... knowledgeable and seems to be able fix the issue. I will use your service again for my upcoming aircond maintenance.read more
stephanie Kok
stephanie Kok
08:08 10 Aug 20
I have make appointment with them today 330pm. And before that, I have apply management pass access for them as they... mention if no pass RM80 wil be charge. Today 336pm i text them to confirm arrival. They call me said cannot come. What a bad service. Wasting my time to apply management, apply leave waiting them to come service. End up NO SHOW. Didnt arrange proper, not responsibility. I will no recomanded to all of you.read more
Nick Fan
Nick Fan
14:04 18 Jun 20
My aircond was water leaking and not cold as my first time using their service I can said that Tip Top... service'reasonable price and good service,definitely will recommend to my friends and I appreciate the technician done a good job.. Happy that using your service👍🙏😁read more
Berry s
Berry s
13:17 18 Jun 20
Extremely reliable company. Technicans are experienced and knowledgeable. Overall good.
Kinrara Construction Sdn Bhd
Kinrara Construction Sdn Bhd
13:09 18 Jun 20
Very thorough cleaning and service. The technician is highly knowledgeable and explained about the aircond condition... before they start doing service and Price also reasonable.read more
sky leong
sky leong
06:31 12 Jun 20
Good serviceThis morning call today techican come my house fix my aircond already 👍🏻
Syazmin Shahasir
Syazmin Shahasir
22:04 09 Jun 20
In response to our previous review about how they’ve damaged our aircond surfaces with the chemical and not willing... to fix it, DoktorAir has sent his technician to us again to repaint the damage silver paint lining. It was a good job even though not 100% exactly like the original. We’ve agreed to remove our previous negative review from Google as a reciprocated gesture to their positive response. If they had addressed our problem professionally right from the start, there wouldn’t be any negative comment to start with! But a pat on your back for your prompt action following our comment Doktor Air!read more
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